Commercial in Confidence
Two Rivers Bank · Onboarding Kit
ONB-2026-041 · v1.0 · Day 0
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Onboarding kit · Day 0
Welcome aboard
You're live. Here's your first two weeks.
Countersignature just triggered Day-0 mobilisation: Two Rivers Talent is live, your kickoff call is booked, and three agents are allocated to your briefs. This kit is everything your team needs — one page per job.
| Client | Two Rivers Bank Ltd · R. Iyer, Head of Talent |
| Your board | Two Rivers Talent · talent.tworivers.bank · live now |
| Kickoff call | Friday, 10:00–11:00 AEST · calendar invites sent |
| Account lead | Alice Cheng · alice@suitorly.com · 0410 665 074 |
1 · What just happened, automatically
✓ Board live
Two Rivers Talent is serving your three roles under a standard theme; your brand assets swap in the moment they arrive (§4 checklist).
✓ Kickoff booked
Friday 10:00, one hour, agenda at §3. Recording on — Alice is forgetful too.
✓ Agents allocated
One agent per role, priority queue. They start work the moment each brief chat completes.
✓ Baseline capture armed
Week-0 metrics (time-to-shortlist, screening hours, conversion) recorded for the Day-90 QBR.
✓ Desk access issued
SSO invitations sent to R. Iyer + the three hiring leads. First login takes ~2 minutes.
✓ First invoice queued
Platform fee (July) issues on your PO reference; kickoff milestones bill per role as briefs complete.
2 · The first two weeks
| When | What happens | Who's needed |
| Day 0 | Board live · desk logins · this kit lands | Nobody — it's done |
| Friday | Kickoff call — agenda §3 | R. Iyer + hiring leads (1h) |
| Week 1 | Brief chats: 30 min per role with Alice's agent — §5 tells your leads what to expect. Fit thresholds agreed (default ≥ 80). Agents begin matching the moment each brief completes. | Each hiring lead (30 min) |
| Week 2 | First verified shortlists on the desk (contracted ≤ 10 business days from completed brief). §6 shows how to read them. | Hiring leads — review + star |
| Week 2+ | Interviews booked within 5 business days of shortlist; weekly stand-up cadence begins (30 min) | Panels per role |
3 · Kickoff call · Friday 10:00, one hour
| Time | Item | Lead |
| 0:00 | Introductions · recording reminder · what you want from the engagement (we write these down and mark the QBR against them) | Alice |
| 0:10 | Live tour: the board, the employer desk, a real shortlist card | Alice |
| 0:25 | Role briefs: priority order, fit thresholds, brief-chat scheduling for Week 1 | R. Iyer |
| 0:40 | Baseline metrics sign-off (Week-0 numbers for the Day-90 QBR) | Both |
| 0:50 | Governance calendar confirmed (§7) · questions · next steps | Alice |
4 · Your checklist · 15 minutes total
| Item | Owner · by |
| ☐ | Send brand assets (logo SVG/PNG, colours) to alice@suitorly.com — standard theme applies until then | Marketing · Day 2 |
| ☐ | Confirm the three hiring leads + their 30-min brief-chat slots (booking links in the kickoff invite) | R. Iyer · kickoff |
| ☐ | First desk login via the SSO invite (2 min — checks your access before Week 2 shortlists land) | All users · Week 1 |
| ☐ | Raise PO / confirm invoice reference for finance (per §6.3 of the proposal pack) | Procurement · Week 1 |
| ☐ | Optional: internal comms note to staff announcing the internal-mobility board (template on request) | HR comms · Week 2 |
5 · For your hiring leads · the brief chat
Thirty minutes, conversational, no forms. The agent will not accept a pasted job description as an answer — it interrogates what the role actually needs: the problems the person will own in month one, what "great" looked like in the last person (or didn't), which strengths matter more than credentials, and the technical bar that's genuinely non-negotiable. Have a JD? Drop it in — the agent will pull the useful parts and challenge the boilerplate.
What to have ready (5 minutes of thought)
1 · The three problems this hire owns in their first 90 days 2 · One person (any company) who'd be perfect, and why 3 · The deal-breaker — the thing you'd reject an otherwise great candidate for
When the chat completes: the brief appears on the desk for your sign-off, the fit threshold is set (default ≥ 80), the kickoff milestone records, and the agent starts matching — the 10-business-day shortlist clock starts here.
6 · Reading a shortlist card
Candidate TR-001 → Senior Risk Analyst
Critical Thinker (top 6% of finance, proven ✓) · Clear Communicator (proven ✓) · Reliable High-Performer (peer-verified 87%)
peer-confirmed
| The fit number | strengths × your brief × verification, 0–100. Click it — every score opens its evidence trail (what was tested, when, against which cohort). |
| proven ✓ | Verified in timed, role-relevant proof sessions — not self-reported. Proven strengths weight 3× in the score; peer-verified + proven weight 5×. |
| peer-confirmed | A boss, colleague or friend answered three questions about them; the badge shows alignment with the self-map. |
| No CV | By design. Star the candidates you want to meet; interviews book within 5 business days. Raw assessment responses stay with the candidate (DPA, Schedule C). |
7 · Cadence & contacts
| Forum | When | Who |
| Delivery stand-up | Weekly 30 min (fortnightly from Week 4) — first: next Wednesday 9:30 | Alice + hiring leads |
| Service review | Monthly — last Thursday | Alice + R. Iyer |
| QBR | Day 90 — proposed 23 October, 90 min | + CHRO sponsor |
| Need | Contact | Response |
| Anything commercial or urgent | Alice Cheng · alice@suitorly.com · 0410 665 074 | Same business day |
| Platform support | support@suitorly.com · in-desk chat | 4h business hours (P1: 24×7 hotline in your desk) |
| Billing | accounts@suitorly.com — quote ONB-2026-041 | 2 business days |
| Escalation | A. Cheng ↔ R. Iyer, direct | 1 business day |
8 · Three questions everyone asks
"Can our own people use it?" Yes — that's the point of the board. Staff map their strengths and see internal roles matched to them; internal placements bill at the same 5%, and the mobility lift is a Day-90 measure.
"What if a shortlist doesn't convince us?" Tell the agent why — it re-briefs and re-matches; the milestone only bills once 3+ candidates clear the threshold you set. And if a placement leaves inside 90 days, the search re-runs free (guarantee, Schedule A3).
"Is it really no CVs, ever?" Your panel never receives one. Candidates arrive as verified profiles with evidence trails. If a regulator or policy requires a CV on file post-offer, it attaches at offer stage — after the decision, never before it.
Right person. Right place. Right fit. ♥